The Leela Palace Udaipur

The Leela Palace Udaipur

This hotel appears in a list of top 25 hotels in the world on tripadvisor.com and we recently had a chance to stay there. This hotel can only be reached by hotel boat which is very convenient and pleasant. Welcome was good and as a GHA black member, we been upgraded to Luxury Suite which comes with a Butler Service.

The hotel is top notch for sure but we had some minor issues with our butler (he kept forgetting when we asked that we need a baby cot and hard pillow and also forgot our names as well) which we indicated on a survey while checking out. One of the staff approached us to find out the exact issue which we explained and we also got an email from General Manager later who asked us to share the reasons so that he can take corrective measures which shows the professionalism of this hotel and this is a reason why they are on top 25.