Rixos Pera Istanbul
During our recent visit and most probably the last visit to Istanbul, we stayed in Rixos Pera. The main reason of choosing this hotel was the late checkout till 6pm which comes with a GHA black membership.
Check in – We booked a rate which gave us 4pm late checkout and include breakfast. During checkin we been double upgraded as per the benefit of GHA black membership. We asked for late checkout till 6pm but it seems that front staff lady didn’t know much about GHA benefits and refused to give late checkout. The main problem was that her english was very limited and it seems she couldn’t understand properly. The way of communicating was bit rude as well.
Room – As we entered the nice room. We found it hot as sauna. Local amenity was there which was actually very nice along with a bottle of wine. I tried to cool the room and soon realised that ac will only be blowing hot air which is a problem with many hotels in Europe during winter. Called front desk and technician came quickly just to tell us that he couldn’t do anything but off the ac and we should open the windows. He couldn’t understand a work of english as well which was the problem. The time we entered the room was 36 degree celsius which cooled down to 24 after couple of ours with the help of outside air.
Location of room made impossible to sleep with windows open because of outside noise levels but we had no choice and didn’t want to change hotel after a bad day.
Room itself was very beautiful.
Late Checkout – I quickly emailed to manager for 6pm late checkout which was granted with minutes.
Breakfast – Breakfast buffet is fine but not as good as Ritz carlon or other five star hotels in Istanbul. We been presented with a bill which shouldn’t happen because our room rate included breakfast.
- Room Type Stayed – Junior Suite
- Hotel Star Rating – ⭐⭐⭐⭐⭐
- Room and Comfort – ⭐⭐⭐ (because of overheating)
- Staff and Service – ⭐⭐⭐
- Breakfast Buffet – ⭐⭐⭐
- Executive Lounge – N/A
- Hotel Website – http://peraistanbul.rixos.com